POP Agent Managed Services
"We don't just build your AI agents, we run them."
As organisations adopt AI agents across Microsoft 365 Copilot and Azure, those agents need the same care and attention as any critical business system. The POP Team's Agent Managed Services operates inside your Copilot and Azure environments to keep your agents updated with the latest models and security posture, monitor for risky behaviour, maintain policy compliance, and manage the full agent lifecycle: so you can focus on outcomes, not operations.
What's Included
Agent Lifecycle Management: Build, deploy, version, and retire agents with structured governance and documentation.
Model & Security Updates: Keep agents current with the latest AI models, patches, and security posture updates.
Compliance & Policy Monitoring: Ensure agents align with your AI governance framework, ISO/IEC 42001, and internal policies.
Performance & Behaviour Monitoring: Dashboards, usage analytics, and automated risk detection to keep agents performing safely.
Incident Response & Support: Business hours support with defined SLAs, escalation paths, and rapid remediation.
Who Is This For?
Growing SMEs and mid-market organisations that have deployed (or are deploying) Microsoft 365 Copilot, Copilot Studio agents, or Azure AI solutions: and need a trusted partner to ensure those agents continue to deliver value safely, securely, and at scale.
Why The POP Team?
Customer Zero: we run and manage our own agents, so we know what works.
Microsoft Partner: aligned with Copilot, Copilot Studio, Azure AI Foundry, and the Frontier Firm framework.
ISO 27001 Certified: security and compliance are embedded in everything we do.
Proven with SMEs: we speak business, not just tech. We translate architecture into outcomes.
